http://www.roarweb.com/index.php/2005/12/21/eddie-bauer-credit-card-ii/ Customer Experience Management, Business, Technology, Blogging and more Sun, 20 May 2012 01:46:07 +0000 http://wordpress.org/?v=1.5.2 http://www.roarweb.com/index.php/2005/12/21/eddie-bauer-credit-card-ii/#comment-680 Fri, 01 Dec 2006 13:58:46 +0000 http://www.roarweb.com/index.php/2005/12/21/eddie-bauer-credit-card-ii/#comment-680 Well ive recently had a problem paying my bill as well. I live in the U.S and have a lane bryant catalog credit card that is issued by WFNNB. I made an order a month ago,using the pre-approved credit card offer,I received the card,and received the order that was charged to my new Bryant account. I then went through the process of signing up for online payment. I successfully registered with no problems. The billing statement however had not been posted to my account yet,though Lane Bryant catalog showed the charge,and the remaining balance of credit still available. A month later I received the first paper bill statement,and of course it stated the minum amount due,I then attempted to sign into my online statement account but it would not let me access the account as it kept saying It appears I have not yet registered. I then went through the whole process of registering online again,only to be told that the account does not exist. Knowing that if I did not make a payment soon they would not hesitate to report it on my credit as being late. I then called the number provided if one is having a problem registering online. When I called it after going through all of the press this entering this info account numbers last four digits of ssn,instead of taking me to a customer service it took me to check by phone,well since I went that far into the system I figured may as well make the payment by phone,well continuing with this process resulted in me making the minum $10.00,but at the end of the phone automation it stated that my account Lanr Bryant account was going to be charged a $7.00 check by phone fee so in reality it cost me $14.00 to pay $3.00 off of my monthly bill. After thinking awhile about this I have come to the conclusion that under recent Federal laws that were passed in which required the credit card issuers to increase the minum monthly payments on credit cards so that people would not stay in debt,they have carefully meticulated a new way of insurring that they get around this by simply bait and switch,a tactic in which I find downright theivery. This isnt an isolated case either,because Ive had the same exact problems with a major credit card I have in which the online access has been locked,mind you the only thing visiable on the online account is just the balance owed,the balance paid,and any charges that have been made,the account number is x'd out so there really isnt much an issue of someone accessing vital personal information. Now lets also consider that the same credit card issuer's state that online transactions are secured via ssl encryption,so anyone trying to intercept the information wouldnt be able to decrypt it anyhow. Its easier for them to simply steal a pre-approved credit card offer from my mailbox,or in the trash than through internet communication. Again I beleive this is an attempt for the bank issuer to slow down payment so that they can send it out anytime they wish and date it prior to when it is actually mailed,this will allow the bank to charge late fees,and to report negatively,what this means is that more than half of all credit card issuer's can now raise your intrest rate because you were late on paying another creditor. They are all theives as far as Im concernd,and it is a situation whereas some much needed legislation is in order,including laws that prevent financial institutions from contributing to political candidates. Well ive recently had a problem paying my bill as well.
I live in the U.S and have a lane bryant catalog credit card that is issued by WFNNB.
I made an order a month ago,using the pre-approved credit card offer,I received the card,and received the order that was charged to my new Bryant account.
I then went through the process of signing up for online payment.
I successfully registered with no problems.
The billing statement however had not been posted to my account yet,though Lane Bryant catalog showed the charge,and the remaining balance of credit still available.
A month later I received the first paper bill statement,and of course it stated the minum amount due,I then attempted to sign into my online statement account but it would not let me access the account as it kept saying It appears I have not yet registered.
I then went through the whole process of registering online again,only to be told that the account does not exist.
Knowing that if I did not make a payment soon they would not hesitate to report it on my credit as being late.
I then called the number provided if one is having a problem registering online.
When I called it after going through all of the press this entering this info account numbers last four digits of ssn,instead of taking me to a customer service it took me to check by phone,well since I went that far into the system I figured may as well make the payment by phone,well continuing with this process resulted in me making the minum $10.00,but at the end of the phone automation it stated that my account Lanr Bryant account was going to be charged a $7.00 check by phone fee so in reality it cost me $14.00 to pay $3.00 off of my monthly bill.
After thinking awhile about this I have come to the conclusion that under recent Federal laws that were passed in which required the credit card issuers to increase the minum monthly payments on credit cards so that people would not stay in debt,they have carefully meticulated a new way of insurring that they get around this by simply bait and switch,a tactic in which I find downright theivery.
This isnt an isolated case either,because Ive had the same exact problems with a major credit card I have in which the online access has been locked,mind you the only thing visiable on the online account is just the balance owed,the balance paid,and any charges that have been made,the account number is x’d out so there really isnt much an issue of someone accessing vital personal information.
Now lets also consider that the same credit card issuer’s state that online transactions are secured via ssl encryption,so anyone trying to intercept the information wouldnt be able to decrypt it anyhow.
Its easier for them to simply steal a pre-approved credit card offer from my mailbox,or in the trash than through internet communication.
Again I beleive this is an attempt for the bank issuer to slow down payment so that they can send it out anytime they wish and date it prior to when it is actually mailed,this will allow the bank to charge late fees,and to report negatively,what this means is that more than half of all credit card issuer’s can now raise your intrest rate because you were late on paying another creditor.
They are all theives as far as Im concernd,and it is a situation whereas some much needed legislation is in order,including laws that prevent financial institutions from contributing to political candidates.

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