http://www.roarweb.com Customer Experience Management, Business, Technology, Blogging and more Sat, 25 Mar 2006 07:20:08 +0000 http://backend.userland.com/rss092 en PayPal has announced a limited release of PayPal Mobile, which enables you to send money via your cell phone. Read more about it here (PayPal) and here (PC Pro) roar at roarweb dot com Technorati Tags: PayPal, PayPal Mobile, money, cell phone, roar, roarweb http://www.roarweb.com/index.php/2006/03/24/sms-money-and-paypal/ The Berenstain Bears has entertained kids since 1962 and can still be seen on TV stations like PBS in the US and Treehouse here in Canada. My kids love the shows. As parents we’ve found the episodes to give some teachable moments to discuss with our kids and we normally do not ... http://www.roarweb.com/index.php/2006/03/23/berenstain-bears-tv-and-customer-expectations/ Now you can run Windows XP on a Mac. I wonder if that will change the customer experience??? roar at roarweb dot com Technorati Tags: Windows, Mac, experience, roar, roarweb http://www.roarweb.com/index.php/2006/03/18/windows-on-mac/ The HD and Blu-ray DVD format discussion debate will likely go on for a while. Each format seems to have its advantages. To help, or take advantage of (depending how you look at it), customers who will face a period of frustration with competing systems, LG has now promised a ... http://www.roarweb.com/index.php/2006/03/14/dvd-formats/ An IT Business Edge e-mail showed Web 2.0 as a KEY ISSUE. The e-mail list links to articles like Online onslaught: Upstart companies disrupt the market for business software, From Bubble to Breakthrough and Creating real business value with Web 2.0 by ZDNet’s Dion Hinchcliffe — “I run into a fair ... http://www.roarweb.com/index.php/2006/03/08/findtech-insights-web-20/ Sxore goes beta: This good news from Sxore was posted on February 16th. At that point I chose not to write about it. Why? Because I feel Alpha testers should have been given this knowledge before it was made public! Maybe not a big deal you might say. You are right. ... http://www.roarweb.com/index.php/2006/03/08/sxore-goes-beta/ I think the latest Microsoft TechNet mailer show that they don’t understand the new realities of the “conversation“. I recently received a marketing piece for TechNet Flash from Microsoft Canada. I looked at the copy on the front and thought “Wow, they just don’t get it!” The copy read: Some people believe ... http://www.roarweb.com/index.php/2006/03/08/microsoft-technet-staying-in-touch-and-up-to-date/ The Cluetrain Manifesto showed us the reality of the Internet age. A reality where there are multiple conversations going and “Corporate” no longer is the only voice heard by the outside world. In a web 2.0 world, employees talk about their employers, projects and products in a new way, as ... http://www.roarweb.com/index.php/2006/02/27/the-employee-experience-in-a-web-20-world/ From Peppers & Rogers Customer loyalty can be one of the most complex initiatives a company can take on. Customer value, behavioral data, and purchase data are just a few of the elements that need to be considered. But when it comes to online loyalty, customers are myopic. According to two ... http://www.roarweb.com/index.php/2006/02/27/customer-experience-is-king/ I just forwarded an e-mail to “wafl AT phonebusters.com”. This is were I send copies of anything that looks like a Nigerian fraud letter. Copies of Advanced Fee Letter Fraud (419 / West African / Nigerian Letters) should be emailed directly to: wafl AT phonebusters.com I’m wondering if Phonebusters have been spammed? Hi. ... http://www.roarweb.com/index.php/2006/02/27/phonebusters-spammed/